Crunchy Con

[Erin] Stop the presses

Wednesday June 25, 2008

Categories: Business
Outsourcing, the practice of having workers overseas perform key tasks for companies located in America, was once thought to be a concern only for technology workers. But then it spread to various service jobs and other sectors--and now a newspaper...
Advertisement
Comments
Chris L.
June 25, 2008 11:05 AM

Soon there will be a "shortage" of editors and layout people and the newspaper industry will demand that visas be issued to bring in the "best and brightest" to maintain staffing. Of course all that will do is drive down wages and continue the cycle of talent destruction. The same thing happened to the IT industry. Greed by companies and universities has resulted in a crippling of the American IT industry.

Kit Stolz
June 25, 2008 11:27 AM

Another example of outsourcing journalism to India: in Pasadena, CA., a couple of years ago, a small daily actually outsourced reporting on the city council. Because all the official meetings were streamed on the web, they assigned two young Indian reporters, one of whom had a top-flight journalism degree from Columbia, to report on the city council...from Mumbai.

Derek Copold
June 25, 2008 11:35 AM

Journalists being outsourced? The same smug schmucks who sneer at people concerned about illegal aliens?

To quote Nelson Muntz: Ha! Ha!

Grumpy Old Man
June 25, 2008 11:55 AM

My high school daughter is interested in graphic design and layout.

Maybe we'd better go back to the drawing board.

Karen Brown
June 25, 2008 12:06 PM

Well, like McCain said.. jobs that go like that aren't coming back. But don't the financial reporters tell us all that, in the end, somehow.. some way, its GOOD for those who lose their jobs through outsourcing? (Never did get THOSE dots connected logically.. but they say it. Must be true.)

Welcome to everyone else's world.

Bugg
June 25, 2008 12:34 PM

As a FORMER customer of HP, every time I see Carolyn Fiorina touting Mccain, I am more likely to vote for Barr. Simply there is no more great outsourcing offender than HP. Their outsourced Bangalore customer service line is a 8th circle of hell. Yet there is the bejeweled Dragon Lady of Computer Hardware, telling us how wonderful John Mccain is after she sold her soul, her customers and her country to cut costs at HP. May she be forced to talk to heavily-accented clueless "Steve" for eternity. Just another example of how braindead the Mccain campaign may be.

Anglican
June 25, 2008 1:07 PM

So damn sick of this crap. I think we should be sizing up rope for our various business and political leaders. These greedy vermin are stripping this country and turning it into a third world toilet. Both parties are guilty of this, but the Bush gang has really kicked up the looting of America, McCan't will be more of the same. The Republicans asked me for money and I told them,that they can go be intimate with themselves. Globalism is b.s. and our leaders are traitors, a bunch of filthy Judas, with no shame,selling us out and raping and enslaving the third world.Personally I hope if Barak wins, the government kicks the piss out of the big companies, in a fury of populist and class driven resentment.
Maybe Rev. Wright was right about American't.

Other Jim
June 25, 2008 1:32 PM

Read Bastiat and then see if you still think the same way:

The illusion has its source in our failure to see that foreign superiority eliminates the need for but one particular kind of labor in the domestic market and renders that particular kind of labor superfluous only by putting at our disposal the result of the very labor so eliminated. If men lived in diving bells under water and had to provide themselves with air by means of a pump, this would be an immense source of employment for them. To do anything that might interfere with their employing their labor in this way, while leaving their conditions unchanged, would be to inflict frightful harm on them. But if their labor ceases only because there is no longer a need for it, because the men are placed in another environment in which air is introduced into their lungs without effort, then the loss of this labor is in no way regrettable, except in the eyes of those who persist in seeing the sole value of labor in the labor itself.

...
To have less iron because one works less, and to have more iron although one works less, are things that are more than just different; they are opposite. The protectionists confuse them; we do not. That is all.
...

You, on the other hand, may properly be called theorists in the pejorative sense of the word. The procedures you invent are not sanctioned by the practice of any man on earth, and so you find it necessary to resort to coercion in order to compel men to produce what they find it more advantageous to purchase. What you want is that they should renounce this advantage and act in accordance with a doctrine that is essentially self-contradictory.

I defy you to extend this doctrine, which you yourselves must admit would be absurd if applied to the relations among individuals, to transactions among families, communities, or provinces. By your own admission, it is applicable only to international relations.

And that is why you are reduced to repeating every day:

"There are no absolute principles. What is good for an individual, a family, a commune, or a province is bad for a nation. What is good on a small scale—to purchase rather than to produce, when purchasing is more advantageous than producing—is bad on a large scale; the political economy of individuals is not that of nations," and other nonsense of the same kind.

And what purpose does it all serve? Face up to it frankly. You want to prove that we consumers are your property! That we belong to you, body and soul! That you have an exclusive right over our stomachs and our limbs! That it is your prerogative to feed and clothe us at your price, whatever may be your incapacity, your greed, or the economic disadvantages of your situation!

No, you are not practical men; you are impractical visionaries—and extortionists.

http://www.econlib.org/library/Bastiat/basSophtoc.html

Karen Brown
June 25, 2008 1:51 PM

Other Jim..

We aren't talking about jobs like the Diving Bell scenario. Where jobs are being made obsolete. This isn't going from the horse and carriage, to the car. This isn't about being Luddites. The 'less' isn't work, it takes as much work (and sometimes more) to get the same iron as before. (Because now you have to build infrastructures, and deal with transportation issues, and navigate different political, cultural, and linguistic issues). It is about CASH, about benefits, about worker safety.

These are the exact same jobs, done the exact same way, only not by the exact same people. Tech support, factory work, customer service hasn't become obsolete. It isn't even being done differently. It is only being done in another country, by people who are NOT doing it as well, in many cases (ability to communicate in a job that is based on communication does matter) because they can get it done for less money.

ak
June 25, 2008 2:27 PM

I'm not much of a historian or an economist, but hasn't this sort of thing been going on since at least the start of the industrial revolution? Abandoning labor in one location in favor of cheaper labor costs elsewhere is nothing new. I don't condone it, but it is the result of deeming growth and increased profits the only things worthy of loyalty and respect.

dad29
June 25, 2008 2:31 PM

Outsourcing, the practice of having workers overseas perform key tasks for companies located in America, was once thought to be a concern only for technology workers

Actually, the first threat was to factory-workers. And about 30% of non-farm [factory] payroll has been eliminated since 1990 due to out-sourcing of jobs.

Next: MD's, dentists, and some hospital functions.

Other Jim
June 25, 2008 2:44 PM

It doesn't matter the means, the effect is the same. What if instead of spending all day pumping oxygen, the Japanese can build an automated pump that can be monitored by IT professionals in India? Same result, people are out of work.

If it is so difficult to do, or if the job is done poorly, the outsourcing ends. I've heard of several companies moving customer service centers back to the U.S. for instance. Many rushed to India and elsewhere, only to find out the costs were higher than they expected. I don't think we need the government telling businesses what is and isn't profitable. As for worker safety, I haven't heard of American jobs becoming more dangerous. People in China are demanding stronger work safety laws because of the outsourcing to China. It increased their wages, making them feel more secure to challenge the government and employers to strengthen laws.

Check out Bastiat. Read Economic Sophisms. He writes very plainly and the exact same arguments (literally word for word in some cases) people make about outsourcing today were made in the 1700s, 1800s and 1900s. I used to lean towards economic nationalism, but after reading him I changed my mind.

Karen Brown
June 25, 2008 2:47 PM

Not really, ak. Raw materials, sure. But it takes a certain level of communication and transportation tech to really work efficiently. And required supervision that meant that it had to be in a location that management would want to at least live near.

The costs of transporting and updating infrastructure to allow for it, much less the instability made it less feasible a century ago.

And the separation between the worker and consumer is not that recent either. People still aren't really getting that the people you employ aren't just in the category 'worker' and put into a box after they finish their shift. They take that check they get, after work, and turn into this thing called a 'consumer'. A potential customer.

And people with no money got no money to SPEND.

Those workers making 10 bucks a week in Malaysia are never going to be potential customers for your products. Flat wages also lead to flat sales. Like most things in life, there is a certain cycle involved.

As for tech workers being first, naw. They were the first ones to be noticed. They'd been doing this to factory workers for years, they blamed it on those darn unions raising wages and benefits to some obscene amount forcing the poor corporations to find other sources.

I'm sure that the cubicle serf's union with all those tasty benefits for people doing cold call telemarketing forced them to outsource it to India.

Marian Neudel
June 25, 2008 2:47 PM

But not the care of our children and elderly relatives. Or repairing our cars. The hands-on tending of things/people that cannot be moved overseas for tending will remain the monopoly of workers in the US. Not necessarily US workers, of course--most nursing homes are already staffed by a polyglot mix of Filipinos, Jamaicans, and Eastern Europeans. If you can't export the jobs, import the workers.

Karen Brown
June 25, 2008 2:51 PM

Other Jim,

It is NOT applicable.

Once again, we are not talking about some fancy engineer making a device that does the job instead of people. Not in this post, at least.

We are talking about regular old human beings, sitting in a cubicle, talking on a headset to other people asking for tech support, or customer service. They haven't developed an automatic device for that yet.

The same job is being done exactly the same way. The only difference is that the cubicle is in India instead of Poughkeepsie, and the guy doing it is being paid less, with less benefits and zero security. Because if the company thinks they can get it a buck cheaper to have it done by a 10 year old in Malaysia, they'll move it there.

This has nothing to do with increased technology and obsolescence. It is about cheaper labor.

Karen Brown
June 25, 2008 2:54 PM

As for China asking for stronger worker safety, the government is cracking down on them for doing so.

Why?

Because BUSINESS is pushing to keep the standards where they are, and threatening to move their businesses to an even cheaper, less safe country if they do not.

Any increase in standards being pushed for (even if not received) is only due to the sorts of horrible consequences they are starting to experience en masse that's moving the worker to action.

Its rather like crediting a crappy teacher that leads an entire class to fail for improvements in the educational system, because their sheer level of incompetence simply meant you couldn't ignore it anymore.

Other Jim
June 25, 2008 4:44 PM

So you would be happier if the guy in Poughkeepsie loses his job to voice recognition software (on-going as we speak) versus to a guy in India? I don't see the difference. The guy in Poughkeepsie still needs a new job. In one case, the guy in India gets to do the old job. In the other, the computer puts them both out of work, and both have to find new jobs.

If it's just about cheap labor, should Massachusetts have made it illegal to outsource to South Carolina? They took all the textile jobs. Or how about automakers? Detroit is losing to foreign car companies in America, because Toyota, Nissan and BMW build their factories in places like South Carolina, Mississippi and Alabama, which have cheaper labor and less regulation (safety, environmental, etc.)


Karen Brown
June 25, 2008 4:55 PM

"So you would be happier if the guy in Poughkeepsie loses his job to voice recognition software (on-going as we speak) versus to a guy in India? I don't see the difference. The guy in Poughkeepsie still needs a new job. In one case, the guy in India gets to do the old job. In the other, the computer puts them both out of work, and both have to find new jobs."

You honestly think that they would pick a human at all over a piece of software they only pay once, don't have to worry about being sick, or complaining about their hours? They don't use it because it isn't usable yet at a level where customers don't notice the difference.

You honestly think that they would pick a human at all over a piece of software they only pay once, don't have to worry about being sick, or complaining about their hours? They don't use it because it isn't usable yet at a level where customers don't notice the difference.

When the computer can do their jobs, it WILL put them both out of work. It hasn't yet. When a ten year old in Malaysia can do their job for a buck, that will put them out of work too. This isn't about technology because the technology isn't there yet. It certainly isn't the desire to keep people working that is preventing it.

"If it's just about cheap labor, should Massachusetts have made it illegal to outsource to South Carolina? They took all the textile jobs. Or how about automakers? Detroit is losing to foreign car companies in America, because Toyota, Nissan and BMW build their factories in places like South Carolina, Mississippi and Alabama, which have cheaper labor and less regulation (safety, environmental, etc.)"

Whether Massachusetts or South Carolina, there are minimums beyond which we do not let manufacturers go. Either in salary, or in environmental protection, or in worker safety. There's competition, certainly, but the goal is that the worker can manage to make a living, and that the factory doesn't make the area around it unlivable. You don't have that in the areas where they move those jobs.

Myself, I can't see it being illegal. I don't know of a single person suggesting that because it won't work. Our laws don't apply in other countries.

What I can see, though, is this.

Those places you mentioned, once again, forget the tie between the worker and the customer. They want to move their factory to Malaysia, but know that their workers there can't BUY their products. So they want to SELL their stuff HERE.

So, you want to sell here, you have to conform to our rules on product and worker safety and treatment. We don't arrest you, we can't stop you from running your factory.

You just gotta find a new place to sell your stuff.

Caroline
June 25, 2008 5:01 PM

So which is the bottom line cheapest country for outsourcing? Does it go around in an endless circle of relativity?

Chris L.
June 25, 2008 5:07 PM

Other Jim, get your head out of Bastiat and look at reality. In the 90's, the talk was all about how losing a lot of low-end manufacturing didn't matter because knowledge and high-end manufacturing were going to be the future. What's the result a decade later? Our manufacturing base has been hollowed out. High-end manufacturing gets shipped overseas and IT professionals have either been outsourced or undercut by imported labor. And now the same thing is beginning in other professions. Free trade should be used to keep domestic companies and labor honest. Right now it's being used as a bludgeon in pursuit of greed.

jch
June 25, 2008 5:12 PM

A friend of mine was an optical engineer designing optics for high end consumer equipment. He was laid off three years with a nice severance package. The catch: He had to train his Chinese replacement and she had to successfully complete her first project before he could get his severance check. He made 70K/year, she made 7K/year and shared a dorm room with three other engineers.

Before he was laid off he would go regularly to China to start up production. There was no consideration of employee safety or environmental concerns. The visibility in the town where the factory located was routinely below 1/4 mile due to air pollution. Injured employees were let go with no concern for their medical care and immediately replaced.

Is this what we have to do in our nation to compete and keep jobs? In this country there is legally mandated floor for compensation, workplace safety, and environmental safety. How does one compete against a country where there is no such floor?

Another question is how much of outsourcing is driven by U.S. tax law and monetary policy?

Chris L.
June 25, 2008 5:18 PM

If it's just about cheap labor, should Massachusetts have made it illegal to outsource to South Carolina?...

You do realize this is the United States and there are some basic standards everyone has to play by? You're assuming that moving a plant to China or to South Carolina are equivalent. They aren't.

You're right, GM does have higher labor costs. A lot of those labor costs are tied up in things like pensions (until recently) and health care that companies in other countries don't care about or the government assumes the cost. Should we let private companies go under because we, as a country, believe that health care and pensions are better handled by private organizations and individuals, or do we give a bit more of our freedom away in an attempt to get "cheaper" goods?

Other Jim
June 26, 2008 10:25 AM

The person in Malaysia has no job and will work as a prostitute...or they can get a job in a factory for $1 a day, which is 3 times the local daily salary. You're assuming the person in Malaysia is suffering. In the vast majority of cases, the people want and need those jobs. They are happy to have them. If someone offered me three times my current salary to make things that people in foreign countries bought that I could never afford, I'd accept it in a heartbeat.

We also used to have factories like that in America because we were poor and hadn't built up a capital base. As America became wealthier, safety and standards improved. If we trade with these countries, they will become wealthier too and improve their standards more quickly, because American firms treat the workers better (in China, American firms are considered the best, next are European and Japanese. Other Asian and Chinese firms treat the workers worse.)

Chris,

GM's pension system is similar to the pension system at airlines and steelmakers, both of which went bankrupt because of their pensions. It's also the same system used by the Federal government and European and Japanese governments. So, no, I don't want the government to expand a system that has repeatedly failed, to bankrupt an entire nation instead of a few poorly managed corporations.

In this country there is legally mandated floor for compensation, workplace safety, and environmental safety. How does one compete against a country where there is no such floor?

We've been doing it. We even competed with countries that used slave labor, and we won.

Marian Neudel
June 26, 2008 1:03 PM

"So which is the bottom line cheapest country for outsourcing? Does it go around in an endless circle of relativity?"

Yes. One economist I know calls it "rotating the crops."

Post a Comment

By submitting these comments, I agree to the beliefnet.com terms of service, rules of conduct and privacy policy (the "agreements"). I understand and agree that any content I post is licensed to beliefnet.com and may be used by beliefnet.com in accordance with the agreements.



Please type the text you see in the box below to verify your post and help us prevent spam. You have a limited time to type - you may wish to compose your comment in a separate document and paste it here upon completion.

Type the characters you see in the picture above.

Advertisement

Search This Blog

About Crunchy Con

Rod Dreher is an editorial columnist for the Dallas Morning News, and author of "Crunchy Cons" (Crown Forum), a nonfiction book about conservatives, most of them religious, whose faith and political convictions sometimes put them at odds with mainstream conservatives. The views expressed in this blog are his own.

feed icon Subscribe

RSS Feed

Receive updates from Crunchy Con

Advertisement

Advertisement


About Beliefnet

Our mission is to help people like you find, and walk, a spiritual path that will bring comfort, hope, clarity, strength, and happiness. More about Beliefnet.

Legal

Copyright © Beliefnet, Inc. and/or its licensors. All rights reserved. Use of this site is subject to Terms of Service and to our Privacy Policy. Constructed by Beliefnet.

Advertisement

Report as Inappropriate

You are reporting this content because it violates the Terms of Service.

All reported content is logged for investigation.