Everyday Ethics

Amazon Kindles Outrage With Ironic Removal of Orwell Titles

Saturday July 18, 2009

amazon_kindle_2.jpg
I've coveted the Kindle since Amazon first came out with them. My apartment is overflowing with books, and I'm forced to carry an ENORMOUS purse to and fro because I refuse to leave the house without a book. I literally don't want to spend a second in a waiting room or on line for a movie without reading material. I'd go nuts without novels, bonkers without biographies, pine for lack of prose... yeah, yeah, you get the idea.

So far, I haven't been able to justify the expense of the Kindle, but every time I see someone handling one on the subway, I sigh a little and turn green with envy. But after today, perhaps less so?

According to reports, after discovering a third-party had unlawfully made two Orwell titles available to users (1984 and Animal Farm), Amazon simply deleted them from users' accounts without notice and refunded their money. Subscribers, naturally enough, reacted with outrage and surprise. I would too!

I mean, seriously, would Amazon come to your house in the dead of the night and 'remove' a brick-and-mortar copy of the book if they discovered it was a pirated edition? I think not! 

Many users complained they'd made notes on their copies, which were now lost. But it's the invasion of the privacy on Amazon's part that I think abused their customers' trust the most. Nowhere in their terms of service agreement does it say they reserve the right to 'backsies' on their books. 

C'mon, Amazon. At least have the decency to issue a product recall of sorts; send out a broadcast letting people know you're going to do it, etc. While the author's estate has a right not to be pilfered, users should feel as secure in their electronic property as they do in their physical property. 

Safe to say, you're getting a wag of the finger from me on this Orwellian ethical no-no.

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Comments
KES
July 20, 2009 2:18 AM

I've added a couple of links that some of your reader's might be interested in.

http://gizmodo.com/5317916/australia-helps-get-1984-back-on-your-kindle
http://blog.makezine.com/archive/2009/07/how_to_-_read_george_orwells_1984_o.html

KES
July 20, 2009 2:53 AM

Oops. "readers"

William
July 22, 2009 12:51 PM
http://www.maryville.edu

Great article! Thanks for posting.

Thomas
July 22, 2009 4:23 PM
http://www.maryville.edu

Great article! Thanks for posting!

bookdragon3
July 24, 2009 4:44 AM

While Amazon doesn't have another Kindle edition for Animal Farm, they do have 1984 on license from Houghton Mifflin. It's ridiculous that they failed to offer the opportunity to transfer their purchase to the legal edition instead of this quasi legal search & seizure. At the very least, they could have password locked the books through the connection until consumers could be notified.
As far as the lost notes, that's why you don't write in books, including e-books.

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This blog is all about ethics. It's also about us--ordinary people facing ordinary situations. It's about asking ourselves the hard questions: What responsibility do we bear in our interactions (and yes, confrontations) with the people we meet? How do we best respond to those around us in a way that leaves us feeling good about ourselves and confident our behavior has done no harm? Have we helped or hurt our fellows in these moments? It's our belief that by asking some big questions (and some little ones too) we can grow as humans. We're glad you're along for the ride!

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